Privacy Policy for ES Electric and Solar

For our policy on SMS Communications (TCPA Act), scroll below.

Effective Date: 01/20/2025

Last Updated: 01/20/2025

At ES Electric and Solar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, provide leads, or submit power bills. By using our website or sharing your information, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information from you:

Personal Information

- Name

- Address

- Phone number

- Email address

Energy-Related Information

- Utility provider details

- Power bills (including energy usage and costs)

Other Information

- IP address

- Browser type and version

- Data gathered through cookies and similar technologies

2. How We Use Your Information

We use the information collected to:

- Evaluate your energy needs and provide tailored solar solutions.

- Prepare customized quotes and proposals.

- Improve the functionality and user experience of our website.

- Respond to your inquiries and keep you informed about updates or services.

- Meet legal obligations and protect against fraud or misuse.

3. Sharing of Information

We may share your information in the following ways:

- Service Providers: With third-party contractors to facilitate solar installation, evaluate power usage, or provide customer support.

- Partners: With financial institutions or energy service providers involved in delivering the requested services.

- Legal Compliance: When required by law or to safeguard our rights and interests.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We prioritize the security of your personal information and implement appropriate technical and organizational safeguards to prevent unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage or disable cookies through your browser settings.

6. Your Rights and Choices

You have the following options regarding your personal information:

- Access and Correction: Request a copy of your data or update inaccurate information.

- Deletion: Ask for your data to be deleted, subject to legal or operational requirements.

- Opt-Out: Decline marketing communications by clicking “unsubscribe” in emails or contacting us directly.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies independently.

8. Children’s Privacy

Our website and services are designed for adults and businesses seeking solar solutions. We do not knowingly collect personal information from individuals under the age of 13. If we discover that a child has submitted personal information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

ES Electric and Solar

Website: espvsolar.com

Email: sales@espvsolar.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Here’s a Privacy Policy section specifically for sending and receiving text messages from customers. You can customize it based on your business needs and legal requirements.

Privacy Policy for SMS Communications

1. Information We Collect

When you opt-in to receive SMS communications from ES Electrical Construction, Inc, we may collect the following information:

• Your mobile phone number

• Your name (if provided)

• Message content and responses

• Any preferences or settings related to SMS communications

2. How We Use Your Information

We use your mobile number and related data for the following purposes:

• To send service-related messages, including appointment reminders, confirmations, and updates

• To provide promotional offers, special deals, and marketing communications (with your consent)

• To respond to inquiries and customer service requests

• To send emergency notifications or important service alerts

3. Opting In and Out

By providing your mobile number and opting into SMS communications, you consent to receive text messages from ES Electrical Construction, Inc.

• Opting In: You can opt in via our website, a sign-up form, or by sending a keyword (e.g., "JOIN") to our designated number.

• Opting Out: You can opt out at any time by replying "STOP" to any message you receive. After opting out, you will no longer receive SMS communications from us.

4. Message & Data Rates

Standard message and data rates may apply. Please check with your mobile carrier for details regarding charges for SMS messages.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure.

6. Third-Party Sharing

We do not sell, rent, or share your mobile number with third parties for marketing purposes. However, we may share your information with:

• Service providers who help us manage our SMS platform and communications

• Legal or regulatory authorities if required by law

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.